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Privacy Policy 

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Klant Första Consulting Private Limited (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert website URL], in compliance with the General Data Protection Regulation (GDPR), the Digital Personal Data Protection Act, 2023 (India), and other applicable privacy laws.

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1. Information We Collect

  • Personal Information: Name, email address, phone number, company name, and other details you voluntarily provide.

  • Technical Information: IP address, device details, browser type, operating system, and usage patterns.

  • Usage Data: Pages visited, time spent on site, interactions, and referral sources.

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2. Legal Basis for Processing (GDPR)

  • Consent: When you voluntarily provide your details.

  • Contractual Obligation: To provide requested services or respond to inquiries.

  • Legitimate Interest: For analytics, business improvement, and communication.

  • Legal Compliance: Where required by law.

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3. Purpose of Collection (DPDP Act, GDPR)

  • Deliver and improve our services.

  • Respond to customer inquiries and support requests.

  • Send updates, newsletters, or promotional materials (only with consent).

  • Maintain website security and functionality.

  • Comply with legal obligations.

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4. Sharing of Information

  • We do not sell your personal data. We may share it with:

  • Service Providers (hosting, analytics, IT support, CRM tools).

  • Legal Authorities if disclosure is required by law.

  • Business Transfers in case of merger, acquisition, or restructuring.

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5. Cookies & Tracking

  • Enhance user experience.

  • Monitor website performance.

  • Customize content.

  • You can control cookie preferences through your browser.

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6. Data Retention

  • We retain your personal information only as long as necessary for the purposes stated above, unless a longer retention is required by law.

  • After this period, data is securely deleted or anonymized.

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7. Data Security

  • We implement industry-standard technical and organizational measures to protect your data.

  • While we strive for complete security, no internet-based service is fully secure.

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8. Your Rights

  • Access & Correction: Request a copy of your data or correct inaccuracies.

  • Data Portability: Receive your data in a structured format.

  • Erasure (Right to be Forgotten): Request deletion of your data.

  • Withdrawal of Consent: Opt out of marketing or data processing at any time.

  • Grievance Redressal (DPDP Act): Contact our appointed Grievance Officer.

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9. Cross-Border Data Transfers

  • If your data is transferred outside India or the EU, we ensure it is protected under appropriate safeguards.

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10. Children’s Privacy

  • Our services are not directed at children under 16 years of age, and we do not knowingly collect their data.

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11. Changes to This Policy

  • We may update this Privacy Policy periodically.

  • Any updates will be posted on this page with a revised “Effective Date.”

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12. Contact Us

If you have questions about this Privacy Policy or would like to exercise your rights, contact us:

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